Peaden, with headquarters in Panama City, with branches in Fort Walton Beach, Gulf Breeze and Dothan, Alabama is one of the largest air conditioning, plumbing and electrical service and replacement companies in the Florida panhandle, serving more than 40,000 customers.

The Peaden Mission

To create customers for life by enhancing their lives, comfort, knowledge and safety with a commitment to excellence in service.
Peaden offers same-day service with no overtime charges.
 

Jonathan Green, senior vice-president of Peaden Air Conditioning, Plumbing and Electric, maintains a relentless pursuit of customer satisfaction. When hundreds of consumers call around the clock, seven days a week, for both minor and emergency service, they are greeted by a professional and caring dispatcher and met on location by a dedicated and highly trained technician that delivers a quality and cost-appropriate repair or replacement for their concern.

Green explains, “We understand that this is a disruption of your work or home life and that you have no time for this inconvenience,” says Green. “That’s why we provide fast, efficient service when you need it. Our repairs and installations meet or exceed current codes and industry standards. Our maintenance service agreement customers also enjoy 24-hour priority customer status, no overtime charges and 15 percent discounts on emergency repairs.”

Peaden offers to help reduce costs and time loss for their customers with a variety of maintenance plans encompassing all three of the MEP trades (mechanical, electrical and plumbing); continual assessments and evaluations of current system performance; and assistance in the reduction of maintenance costs and control of environmental conditions. The primary goal of maintenance is to avoid or mitigate the consequences of failure of equipment while actualizing the energy cost saving opportunities that are present through a comprehensive maintenance plan.

Now that summer is approaching, many home and building owners will be considering their air-conditioning needs. Green explains why a preventive maintenance program is cost-effective for the home or building owner, “Homes and facilities where proper HVAC maintenance is completed will use 15 to 20 percent less energy. Saving money is good for our own budget and conserving energy is good for our country.”

There are several different types of Peaden maintenance agreements. Some homeowners expect the electrical systems in a house to last forever, but electrical components suffer just as much wear-and-tear as plumbing, air conditioning and heating equipment. The U.S. Fire Administration advises that more $800 million in property damages are related to electrical fires every year, mostly due to bad wiring that has aged or was substandard to start with, and could have been prevented with routine maintenance. A Peaden Electrical Maintenance Plan (EMP) can help avoid inconvenience and danger by providing a fixed-price electrical system inspection and tune-up. “We will inspect the main service entrance equipment and all of the sub-panels, load test the existing circuits, check for proper over-current protection of the connected load, tighten all terminals and insure proper operation of ground fault devices, so that you can have confidence in the health of your electrical system,” explains Green.

Reducing energy use is a standard of green living and an important cost factor for the consumer. The Peaden Energy Saving Plan (ESP) for comfort systems and Plumbing Service Plan (PSP) for plumbing fixtures can reduce energy and water usage that is important to conservation and cost.

“The best option is to speak with our representative and discover which of the plans is right for your home or business. We have different packages to suit your needs and referred services, or we can customize a package as you wish,” explains Green. “Over 10,000 of our residential and commercial customers invest in our maintenance and service plans and renew year after year,” states Green. “With our own health, we are beginning to understand it is much better and frankly, less expensive, to stay healthy than to have to get healthy. It is the same with our home and business systems.”

For more information on Peaden service and products, call 850-872-1004 in Panama City, 850-362-6646 in Ft. Walton Beach and 850-396-6126 in Gulf Breeze.

Jude Forsyth is a frequent contributor to Natural Awakenings of North West Florida.